Marketing Leaders

Transform Customer Data into Actionable Marketing Insights

Dimension equips marketing teams with the power of an in-house data science team, leveraging advanced LLMs to unlock insights from customer conversations, reviews, and feedback in real time.

Unlock a clear view of customer sentiment and what’s impacting your brand

Purpose-built to diagnose the root causes behind trends, not just reporting the outcomes

Turn data into insights at the speed of a conversation

Maximize Marketing Impact with AI-Powered Data Analysis

Harness AI and LLMs to reveal what customers truly want, and make data-backed decisions that drive ROI and brand loyalty.

Customer Journey Mapping

Analyze customer interactions across channels to identify friction points and optimize each touchpoint for a smoother, more effective customer experience.

Sentiment Analysis and Brand Monitoring

Stay ahead of brand perception shifts by leveraging AI to enrich every touchpoint with predicted ratings, sentiment, and effort.

Voice of the Customer Insights Beyond Surveys

Gain deep customer insights, by capturing feedback across multiple channels including chatbots, voice, email, surveys, and more.

30m

Saving analysts time, turn 30 hours to 30 minutes

20%

Achieved over 20% improvement in conversion rate for scheduling sales calls

35%

High quality lead generation - 35% in call conversion rates

Hear it for yourself

Dimension gives us the insights to provide the support needed to those who need it most.

— Product Manager at American Red Cross

Dimension is key for us to both report outcomes to the business and prioritize where to dedicate resources to enhancing our customer journey.

— Program Manager at Dropbox

The partnership with Dimension has been instrumental in supporting our remarkable improvements in our self-service performance and customer journey optimization.

—Director of Speech Science & Analytics at Concentrix

Ready to get started?

See how your team can fuel its data workflows with more insights and intelligence than ever before.

Book a demo
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